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PRIVACY AND DATA PROTECTION POLICY

1 | Who We Are

The MBA has been in the advertising and marketing market since 1989, which has allowed it to improve techniques, focus on technological innovation and, above all, create and present the best solutions in printing, communication and promotion of products, services or events , adapted to the needs of each client. In 2011, knowing the demands and needs of the market with regard to mobility, we invested in the creation of the VOLTSTORE brand, where we provide kits for converting bicycles into electrics, electric bicycles and electric motorcycles.

The privacy policy is intended to inform the way of collecting, processing and protecting the personal data provided online, which we collect and treat in strict respect and compliance with national legislation and the European Union applicable to the processing of data by all those who somehow relate to the MBA.

The MBA is committed to guaranteeing respect for the rights of the holders of personal data and wishes to inform you of the way in which it collects, uses and protects personal data, the information that the data subject makes available, as well as the rights that can exercise. We work around the clock to make sure your information is secure.

 

2 | Introduction

Through this Privacy Policy, MBA intends to make data holders aware of the establishment of rules for the use of this website, provide users and customers with information and carry out the sale of and about products and services made available by MBA and explain the terms of processing your personal data and how you protect them.

The rules in the following statement apply solely and exclusively to MBA websites and brands and regulate all information collected about its users and their requests for contact or quotes. MBA reserves the right to modify the information and commercial offer presented on this website at any time, and may limit or deny access to it.

The use of this website attributes the status of user to whoever does so and implies acceptance of all the conditions included in this Privacy Policy. Some aspects of this website, due to their speciality, may be subject to specific conditions or rules that may replace, complete or modify this Privacy Policy, so they must also be accepted by the user who uses or accesses them. When browsing the website, using the features present and providing personal data to MBA, the data subject accepts the policies and terms and conditions present on this website as he consents to the use of his data as defined below.< /p>

The user must carefully read this Privacy Policy each time he uses this website, since if he is accessing one of our websites, the provision of his personal data implies knowledge and acceptance of the conditions contained herein. In this way, by providing your personal data, you are authorizing their collection, use and disclosure in accordance with the rules defined herein. MBA reserves the right to modify, at any time and without prior notice, the presentation and configuration of this website, as well as the General Conditions or the Privacy Policy.

 

3 | What does this Privacy Policy cover?

This document applies exclusively to the collection and processing of personal data carried out by MBA.

 

4 | Data controller

The entity responsible for the collection and processing of personal data that is collected during the use and/or registration on this website is MBA - Marketing e Brindes, Lda., legal person number 502 640 421, headquartered at Rua Vilar do Senhor 493, 4455-213 Lavra, providing the service and in the context deciding which data are collected, the means of processing the data and for what purposes they are used, as well as resorting to third parties to provide external services and adopting all the security measures in the processing of data to ensure security, including protection against unauthorized or unlawful processing and against its loss, destruction, alteration, dissemination, unauthorized access or accidental damage.

The obligations of MBA resulting from these terms and conditions, including the duty of secrecy, are extended to all its employees and subcontractors, regardless of the nature of their relationship, which extends after the end of the contract or their functions. MBA does not provide or sell personal data of customers or users.

You can clarify any doubts or obtain additional information about this Privacy Policy and the Processing of Personal Data, simply sending your questions or complaints by registered letter to:

MBA - Marketing e Brindes, Lda.
A/C Responsável pela Privacidade
Rua Vilar do Senhor 493, 4455-213 Lavra
or to the email address: [email protected]

 

5 | What is Personal Data?

Any information relating to an identified or identifiable natural person, either through an identification number or other specific element that identifies him. Identifiable is a user who can be identified directly or indirectly, for example through the name, identification number, location data, electronic identifier or other information that allows reaching the identity of that natural person.


6 | Personal Data Holders

The holder of personal data is the customer or user, a natural person, to whom the data relate and who has used MBA services or products. The user is the person who uses MBA services or products and the customer is the person who signs the contract with MBA.


7 | Collection of Personal Data

When and how do we collect personal data?

MBA applies the principle of lawfulness and respects the right to privacy of users of this website, does not collect any personal information without the prior consent of the data subject. In this way, the collection of personal data is limited to those strictly necessary for the purpose of the treatment and is carried out with the consent of the user with the aim that the personal data concerning him are subject to treatment when he requests more information and / or quotes, purchase MBA products or services or subscribe to electronic communications. The user, by continuing to browse this website and by ticking a checkbox in an online consent process, confirms that he has read the terms and conditions of use and the privacy policy and accepts the binding contract entered into between the user and MBA . The collection can be carried out orally, in writing or through one of the MBA websites. Personal data will be processed exclusively for the purposes that determine their collection and will only be processed for different purposes when legally permitted and upon provision of information to the respective data subject.

On the other hand, and due to the increasingly intensive interaction through our website, MBA collects information for statistics regarding the use and navigation of customers on our website and respective functionalities, such as device information (model hardware, operating system version, among others), registration and location (browser type, browser language, IP address -Internet Protocol, among others), the pages visited on the website and cookies (refer to Cookie Policy).

MBA may collect personal data from private entities that store relevant information about the credit of the holders of personal data, provided that these bases respect the data protection rules in force.

The MBA can also access, collect or confirm personal data on websites of the Public Administration and private entities, namely, to verify the veracity of the identification and contact data provided by the user.

The user can access, browse and use this website without having to provide any personal information. However, to start a conversation in real time, make contact requests, clarify doubts, obtain personalized quotes by submitting forms or even save products on the list of recommended products, the data subject will have to provide adequate, relevant and personal data. not excessive.

In this way, personal data are requested and provided only when the user gives his consent and submits a form, contacts us through the real-time conversation system (chat), make a quote request (quick or cart) or more information (forms available on this website). Personal data will be processed for the time strictly necessary, and we apply the principle of proportionality and limitation of conservation.

Any personal data provided by users will be treated with the security and confidentiality guarantees required by the Data Protection Act.

MBA collects the following information from and about you at the indicated locations/functionalities:

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Location/Functionality (if applicable)Data requested and collected
New Registration InformationThe user provides the email address, password and name.
Contact Form SubmissionIt is necessary to provide the name, email address, mobile phone and location, optionally filling in the company field.
Quote Request (cart)It is preceded by a process of collecting information about the user, the registration information, and it is necessary to provide the e-mail address, password, name, country, tax number, address, postal code and telephone, it is optional filling in the field that corresponds to the company, location, mobile phone and fax number.
Quote Request (quick)It is mandatory to provide the name, email address and tax number, address and telephone are optional fields.
Conversa em tempo real (chat)It is mandatory to provide the name and email address.
Electronic Marketing Communications Subscription (newsletter)It's necessary to provide the email address, type of customer company or individual (company or individual) and choose the electronic communication(s) that you want to subscribe, filling in the field name and company is optional.


What categories of personal data do we process?

Identification infoExamples
Identification and contactsCivil or tax identification number, company name, billing address, delivery address, telephone number and email address.
ServiceProduct and/or services purchased.


What usage data do we process?

What usage data do we process?Examples
LocationGeographical reference of the user or equipment at a given time
or while using services.
Usage profileData resulting from browsing our website.

The information collected about the user and his purchases will be used solely and exclusively by MBA. Which guarantees that this information will not be used or shared with third parties for promotional purposes via email or telephone.

 

8 | Purpose of collecting Personal Data

In general, the personal data collected are intended for the management of the contractual relationship, the provision of services or products requested, the answer to the user's doubts and needs, information actions, marketing and the inclusion of the user in the subscriber lists . However, you may provide us with personal data for other purposes, such as sending complaints and suggestions, disseminating institutional information and/or publicizing campaigns, promotions, advertising and news about MBA products and/or services. . When collecting the data, you will be provided with more detailed information about the use that we will give to your data.

The data collected is essential to respond to questions and requests for a quote, suggestions or complaints from the user, and may also be used for the billing of products or services awarded and marketing actions for the MBA and the brands that are part of the MBA .

9 | Grounds for the Processing of Personal Data

A treatment is considered an operation or a set of operations carried out on personal data, through automated or non-automated means, such as the collection, registration, conservation, alteration, recovery, consultation, use, disclosure , erasure or destruction.

On what grounds can MBA process your personal data?

Consent: MBA obtains the user's express consent for the processing of their personal data for one or more specific purposes - in writing, orally or through of validation of an option - and prior and that consent is free, informed and specific;

or

Execution of contract and pre-contractual steps: when the processing of personal data is necessary for pre-contractual steps or for the conclusion and performance of the contract concluded with the MBA. For example, preparing a proposal for products, services or information about the delivery address, managing contacts, information and orders, managing invoicing, billing and payments;

or

Compliance with a legal obligation: when the processing of personal data is requested to comply with a legal obligation to which the MBA is subject, such as communication of identification or traffic data to judicial, police, fiscal or regulatory entities;

or

Legitimate interest: when the processing of personal data corresponds to a legitimate interest of the MBA or of third parties, such as the processing of data for, improvement of quality of service provided by MBA and fraud detection.

 

10 | What are the terms of processing and conservation of personal data?

The MBA does not process or keep personal data for longer than necessary according to the purpose for which they are processed.

In some cases, the law requires the processing and conservation of data for a minimum period of time, namely: for one year, traffic and location data for the purposes of investigation, detection and repression of serious crimes by the competent authorities or for 10 years the data necessary for reporting to the Tax Authority for accounting or tax purposes. According to Law nº 2/2014, article 123 nº 4, “The books, accounting records and respective supporting documents must be kept in good order for a period of 12 years”.

As there is no specific legal obligation, the user's personal data are processed only for the period of time necessary to achieve the defined purpose that motivated their collection and preservation and always in accordance with the law or, depending on applicable, until you exercise your right to object, right to be forgotten or withdraw your consent. In this way, MBA will process and maintain the personal data of users during and after their commercial relationship, considering the period necessary to provide more information, provide products or services.

With regard to video surveillance (without sound) of its facilities, MBA keeps image recordings and respective personal data for a maximum period of 30 days.

MBA may possibly keep personal data for periods longer than the duration of the commercial relationship, either based on the customer's consent, or to ensure rights or duties related to the contract, or even because it has legitimate interests that justify it, but always for the period necessary to carry out the respective purposes. Such as contact for marketing and sales purposes, preservation of data within the scope of processes for claiming invoices, billing, exercising guarantee rights and after-sales service.

 

11 | Rights of the holder of personal data

Procedure for the Exercise of Rights by Data Subjects

The data subject has the right to request information about the personal data that MBA has and processes. In this way, you can access information about your data at any time, limit its treatment, rectify it if it is not correct, delete it and/or request deletion of your data for marketing or telemarketing purposes.

The information must be provided in writing by sending a message to the MBA via email to [email protected] or letter addressed to the MBA Responsible for Privacy, Rua Vilar do Senhor 493, 4455-213 Lavra, it is essential to identify the holder of the personal data and indicate the action you intend to take . The data subject may also exercise his rights orally, and the MBA must verify his identity by means other than oral. MBA facilitates the exercise of the data subject's rights, unless it demonstrates that it is not in a position to identify the data subject.

If a data subject submits manifestly unfounded or excessive requests, in particular due to their repetitive nature, MBA may demand payment of a reasonable fee taking into account the administrative costs of providing the information or may refuse to follow up on the request. request.

Access Right

The data subject has the right to obtain confirmation of which personal data are or are not being processed and, if they are being processed, the right to access information about them, such as the purpose of the treatment of data, category of data in question, conservation periods, among others. Right to see/hear or obtain a copy, for example of invoices and written agreements. The data subject must request access by letter or electronically and MBA will respond to the request no later than one month from the date of receipt of the request, and may state its reasons if there is an intention to refuse the request. . The deadline may be extended up to two months, when necessary and taking into account the complexity of the request and the number of requests. MBA informs the data subject in the event of any extension and the reasons for the delay within one month of receiving the request. The data subject has the right to lodge a complaint with a competent supervisory authority and with the competent courts of the Member States, in particular in the Member State of his habitual residence, his place of work or the place where the offense was allegedly committed, if the data subject considers that the processing of personal data concerning him violates the General Data Protection Regulation.

Right to Rectify or Change Data

The data subject, through a formal request, has the right to rectify or change his personal data that are inaccurate or request that incomplete personal data be completed, such as the address, NIF, email, telephone contacts, among others.

Right to Forget or Delete Data

The data subject may request the right to be forgotten, cease to be the object of treatment if they are no longer necessary for the purpose for which they were collected or processed, without undue delay, provided that there are no valid grounds for the its conservation in case of legal obligations.

Right to Limitation of Treatment

The data subject may request the limitation of the processing of his personal data, if one of the following situations applies:
- contest the accuracy of the personal data, for a period that allows the controller to verify its accuracy;
- the processing is unlawful and the data subject opposes the deletion of personal data and requests, in return, the limitation of its use;
- the data controller does not need the data for processing purposes, but these data are required by the data subject for the purposes of declaring, exercising or defending a right in legal proceedings;
- if you have objected to the treatment until it is verified that the legitimate reasons of the controller prevail over those of the data subject.

The data subject to whom the limitation of treatment has been granted has the right to be informed by the person responsible for the treatment before the limitation to said treatment is annulled.

Right to Data Portability

The data subject has the right to receive, in a structured format, the personal data concerning him and that he has provided to a controller, just as he has the right to transmit this data to another controller. The data subject has the right for personal data to be transmitted directly between those responsible for the treatment, but in this case only if this is technically possible.

When a data subject exercises his right to data portability, he does so without prejudice to any other right, and he can continue to use and benefit from the services and products of the controller even after data portability.

Right to Withdraw Consent or Right to Object

The data subject may oppose or withdraw his consent at any time to the processing of personal data concerning him, as for example in the case of data processing for marketing purposes or when the processing is for different purposes those for which the data were collected, provided that there are no compelling and legitimate reasons or for the purposes of declaring, exercising or defending a right in a legal proceeding.

Obligation to Notify Compliance with the Data Controller's Duties

The controller must notify each recipient to whom the personal data has been transmitted of any rectification or deletion of personal data or limitation of treatment, unless such communication proves impossible or involves a disproportionate effort.

Automated Individual Decisions, Including Profiling

The MBA adopts appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, informing the user that he can profile him based on his preferences and interests, through Google Analytics and the Facebook Pixel in order to understand your interests so that we can provide services, increase the quality of products and services, always after informing and obtaining the consent of the holder or if this treatment is essential for the conclusion of the contract between MBA.

The data subject has the right not to be subject to any decision taken exclusively based on automated processing, including profiling, which produces effects in his legal sphere or which significantly affects him in a similar way. If you do not want MBA to do so, you can opt out by consulting the information on behavioral advertising and online privacy at the following links NAI (English version), Aboutads (English version) and for European Union users Your Online Choices.

Right to Complain

The data subject has the right to submit a complaint to the MBA through their contacts, available in this document and to the supervisory authority.

 

12 | Responsibility of Data Subjects

Data Subjects are responsible for providing reliable information to MBA.

 

13 | Transmission of Personal Data

The data of the holders may be transmitted to subcontractors, natural or legal person, public authority or other body that processes the data of the holders on behalf of MBA, which will take the legally foreseen measures to guarantee that the subcontracted entities offer guarantees that the holder's personal data are respected and protected.

In the scope of its activity, MBA uses third parties to provide the service of:
- electronic communications, which implies access by this subcontractor to the information provided by subscribers and subscribers;
- payment processing through paypal, where name and email is requested;
- payment processing through Meo Wallet, where the name and email of the data subject will be made available so that he can pay for his order through an ATM reference, VISA or MasterCard card or Meo Wallet Balance, in the latter case it is necessary the creation of an account where it is mandatory to fill in, in addition to the data already mentioned, the date of birth, type, number and expiration date of the identification document and birthplace;
- transport and delivery of orders and related documents;
- internet storage (data center) and technical services;
- provision of the technological structure of the website, IT support and maintenance of systems and applications.

 

14 | Breach of Personal Data

In the event of a violation of personal data that is likely to pose a risk to the rights and freedoms of natural persons, MBA will notify the competent supervisory authority in the shortest possible time, which may never exceed the period of 72 (seventy-two) hours after becoming aware of it. If the breach implies a high risk to the rights and freedoms of natural persons, MBA will communicate the breach of personal data to the respective data subject, without undue delay.

 

15 | Exposure of Personal Data

The user must be careful when exposing his personal data as well as when circulating this data on the internet, for this he must adopt security measures, maintain equipment and programs updated and configured with firewalls and antivirus. Your username and password identify your Login and give you access to your personal registration information, your Budget History, Favorites and other MBA features.

It is advisable to choose a password that is difficult to discover, preferably alphanumeric and more than 10 characters long. Avoid disclosing your website identification data at all.

Logoff is just as important as Login. Make sure you log out to prevent another user from checking and purchasing products with improper identification. It is recommended that you avoid forgetting to log out especially when:

› Finalize a quote;

› Consult your data;

› Stay away from the computer, among other situations.

 

16 | Responsibility for MBA and Third Party Services and Websites

We advise you to read the terms and conditions of use as well as the cookies policy on this website.

This website includes links to other websites or third-party services, and those websites do not operate under this privacy policy. Therefore, MBA recommends that the user consult the conditions and policies of the website they browse, as well as those of third parties (Google, Facebook, YouTube, Issuu and Meo Wallet), in order to understand their procedures regarding the processing of defined personal data.

See third-party privacy policy:

Facebook

Google

Issuu (English version)

Tawk (English version)

PayPal

Meo Wallet

 

17 | Analysis of the website and its users

On our website we use:

› Google Analytics, a website analysis service from Google (Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States) that uses cookies that are stored on the user's equipment to help analyze how this website is used. This information is transmitted and stored on a Google server located in the USA. Google will not associate your IP address with any other data held by Google. The user may at any time modify the browser settings so that the storage of cookies is permanently disabled.

› Facebook pixel (Facebook Ireland Ltd. 4 Grand Canal Square Grand Canal Harbor Dublin 2 Ireland) that allows measuring the effectiveness of MBA advertisements, by understanding the actions that users carry out on this website. You can deactivate the use of cookies in your internet browser settings/options.

 

18 | Personal Data of Minors

Our products are intended for adults (over 18 years old) or with express authorization from adults (over 13 years old).

 

19 | Procedural and Technical Security Measures

The MBA respects the best practices in the field of security and protection of information and personal data, has implemented the logical measures, with the use of firewalls and intrusion systems, organizational and adequate security, necessary and sufficient to protect the users' personal data against alteration, destruction, loss, dissemination or unauthorized access, as well as any other form of accidental or unlawful treatment.

 

20 | Payment Security

Security in the payment of your orders is regulated by the payment service Meo Wallet and Paypal.

21 | Electronic Communications

The user can receive MBA information of 2 types:

- Information and response related to requests for information or quotes in one of the MBA brands. The user can receive clarifications to their doubts, sales proposal, order confirmation and update, order payment, order delivery, order acknowledgment and payment terms by email;

- Periodic information about the website, products and/or services, news, promotions and MBA campaigns, requiring the user to subscribe to all or one of the following categories:

› Promotional Marketing, Design and Printing Services;

› Electric Vehicles and Electric Conversion Kits;

› Events: Products for Private and/or Business Events;

› Hotels: Hotel Equipment and Merchandising.

 

22 | Electronic Communications Subscription

The MBA electronic communications service is a free service available to any user of our website.

A natural person or legal person, when subscribing to any of MBA's electronic communications, acknowledges and accepts that MBA contacts via email address to stay informed and updated about products, services, campaigns, promotions or news from MBA. The user agrees that he can cancel at any time and that the information provided through this website is stored and processed for marketing communication purposes as well as for market research purposes. Your personal data is treated confidentially, in accordance with the current data protection law.

MBA reserves the exclusive right to unsubscribe from any user's electronic communication, at any time and without prior notice, if it suspects that it is a false subscription.

The MBA requires all subscribers to confirm their subscription to electronic communications. Confirmation takes place when the user clicks on the link sent to the email address provided at the time of subscription, thus providing a double confirmation of the express desire to subscribe to one of the electronic communicationsof the MBA.

The user may change, withdraw and/or revoke his consent at any time, through the unsubscribe link available at the end of all electronic communications or upon written request through the email address that he wishes to exercise his right of opposition, rectification, cancellation or elimination for the contacts indicated in this policy.

 

23 | Frequency of Electronic Communications

The MBA's electronic communications are sent periodically when necessary to communicate and inform subscribers. As a rule, service or product electronic communications are sent weekly or fortnightly, except for situations in which the Marketing Department of the MBA understands, in the interests of subscribers, to change the frequency. This will not exceed the sending of two electronic communications per week, nor will it be permanent.

 

24 | Limitation of Liability for Electronic Communications

The MBA reserves, at any time, the right to modify or discontinue sending electronic communications, as well as the exclusive right to unsubscribe from electronic communications at any time and without prior notice.

 

25 | Unsubscribe from Electronic Communications

The electronic communications service is continuous, without an established term and can be canceled at any time by the user. To do so, the user must click on the unsubscribe link available at the end of all electronic communications sent by MBA. If the user has problems with the unsubscription functionality, he should send an email to [email protected] requesting the cancellation of the service.

 

26 | Updates to the Privacy Policy

This declaration comes into effect from the beginning of the MBA activity. Which reserves, at any time, the right to review and update its privacy policy, through an updated communication available on the website. The user can consult the date at the end of this policy to verify the date of its last revision.

 

27 | Changelogs

PurposesExamples of purposes (not exhaustive)
Customer Management
and Service Provision

AMBA is dedicated to the sale of products in the field of promotional marketing, products and services related to electric vehicles and printing services. It is necessary to process the data of the holders for the fulfillment of the contract of purchase and sale or the provision of services to be concluded or even to carry out pre-contractual steps at the request of the customer, such as budgets or clarifications.

Management of contacts, information or requests;
Claims management;
Management of invoicing, billing and payments;
Consumption analysis.

Marketing and Sales

MBA may process the personal data collected to send the respective holder information about products and services sold by it. Since the treatment will be carried out with the express consent of the holder, provided in particular at the time of budget registration, submission of information requests or when subscribing to our electronic communications. Consent may be revoked at any time by the holder.

Marketing or selling new products or services;
Adaptation and development of new products or services.

Accounting Management,
Tax and Administrative
Accounting, invoicing;
Commission management;
Tax information, including sending information to the tax authority.
Litigation ManagementJudicial and extrajudicial collection;
Management of other conflicts.
Fraud detection, protection
revenue and audit
Detection of fraud and illicit practices;
Revenue protection and control;
Credit risk management;
Internal audit and investigation.
Fulfillment of obligations
legal
Judicial requests for interception of communications;
Investigation, detection and prosecution of serious crimes;
Response to judicial, regulatory and supervisory entities.
Controlo da segurança
of the information
Access management, logs;
Backup management;
Security incident management.
Recruitment

During the process of choosing and recruiting staff, it collects and processes the personal data of the respective candidates.

Physical security control

A MBA facilities have a video surveillance system, duly signposted. The image recordings obtained are kept for a period of 30 days after capture, after which they are destroyed (without prejudice to conservation for a longer period in case of legal proceedings).

Video surveillance on premises.

DataVersionLanguageComments
2018-05-251.0ENInitial version

 

28 | Contact us

In case of doubts or clarifications, consult the General Terms and Conditions of Use, you can also contact us by phone +351 229 982 500 (Call to the national fixed network) or by email < a target="_blank" class="mba-link" title="Data Protection" href="mailto:[email protected]">[email protected].

 

Last update date: This information was updated on May 25, 2018.




logotipo MBA

MBA has been in the advertising and marketing market since 1989. We present the best solutions in advertising gifts, textile printing, small and large format printing, promotion of products, services or events.

We are totally autonomous in all types of printing, with a diversified strategy in catalog products and development of customized products, with factory price. We create a positive and valuable link between your brand and the consumer.


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